Firestorm

[CRASH] [SH-2851] Error; llmessage/llcurl.cpp(256) : LLCurl::Easy::releaseEasyHandle: handle cannot be NULL!

Details

  • Reported In:
    Firestorm 3.2.2.24336 Release

Description

Hi,
I just installed the new firestorm and besides taking forever to load I keep getting the following message... Fatal Error  Error; llmessage/llcurl.cpp(256) : LLCurl::Easy::releaseEasyHandle: handle cannot be NULL!
I have no idea what all that means but it sure doesn't sound too good. Also this error stops the program from launching.
Can someone please get back to me as soon as you can and tell me how to fix this? Either that or I have to go back to the beta version.
Thank you
Regina James

  1. File
    Aleia's FS log.rtf
    03/Jan/12, 03:04 AM +0100
    9.95 MB
    AleiaSerenity Sapphire
  2. File
    Aleia's Non-OGL FS Log.rtf
    03/Jan/12, 07:26 PM +0100
    4.02 MB
    AleiaSerenity Sapphire
  3. Text File
    Firestorm-Mysty-4..0.1.24386.log
    03/Jan/12, 11:10 PM +0100
    653 kB
    Mysty Saunders
  4. Text File
    SerithHaefnir Firestorm.log
    20/Jan/12, 12:58 AM +0100
    3.77 MB
    Serith Haefnir

Issue Links

is related to

Bug - A problem which impairs or prevents the functions of the product. FIRE-4177 High Memory usage

  • Major - Major loss of function, or loss of core function w/ workaround
  • Open - The issue is open and ready for the assignee to start work on it.

Bug - A problem which impairs or prevents the functions of the product. PHOE-4222 Selecting attachments that used llAttachToAvatarTemp() to attach to your avatar causes client FPS to drop to near 0 or crash.

  • Major - Major loss of function, or loss of core function w/ workaround
  • Resolved - A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.

Bug - A problem which impairs or prevents the functions of the product. FIRE-4772 Crash in firestorm at "Loading world" on login - LLCurl::newMultiHandle: no more handles available.

  • Critical - Reproducible crashes, loss of core functionality with no workarounds
  • Closed - The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

Bug - A problem which impairs or prevents the functions of the product. FIRE-4559 Memory Leak and crash in FS 3.2

  • Major - Major loss of function, or loss of core function w/ workaround
  • Closed - The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.

Activity

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Gweneth Lange added a comment -

Hello Regina

Please state which FS release you installed, as their are 2. And did you do a clean reinstall as per the wiki? http://wiki.phoenixviewer.com/doku.php?id=fs_clean_reinstall getting all 3 folders?

Gwen

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Gweneth Lange added a comment - Hello Regina Please state which FS release you installed, as their are 2. And did you do a clean reinstall as per the wiki? http://wiki.phoenixviewer.com/doku.php?id=fs_clean_reinstall getting all 3 folders? Gwen
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Ragina added a comment -

Hello,
As you requested, i installed version 3.2.2.24336
THank you
Regina

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Ragina added a comment - Hello, As you requested, i installed version 3.2.2.24336 THank you Regina
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Gweneth Lange added a comment -

Did you do a clean reinstall? I posted a link for you

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Gweneth Lange added a comment - Did you do a clean reinstall? I posted a link for you
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Gweneth Lange added a comment -

Hello Ragina

Its been several days since you've replied. I'll close this ticket in a couple of days if I don't hear from you.

Regards

Gwen

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Gweneth Lange added a comment - Hello Ragina Its been several days since you've replied. I'll close this ticket in a couple of days if I don't hear from you. Regards Gwen
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Gweneth Lange added a comment -

Unable to progress with no replies. You're able to reopen this ticket if the issue continues

Gwen

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Gweneth Lange added a comment - Unable to progress with no replies. You're able to reopen this ticket if the issue continues Gwen
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Whirly Fizzle added a comment -

Moving over to FIRE & reopening as others are now reporting this crash.

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Whirly Fizzle added a comment - Moving over to FIRE & reopening as others are now reporting this crash.
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AleiaSerenity Sapphire added a comment -

I am able to confirm this error on the beta version 4.0.2.24592 as well. This started yesterday for me. And today, I got the same error 2 or 3 times already within an hour.

SysInfo:
CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz (3000.1 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 2600 PRO

Windows Graphics Driver Version: 8.92-111109a-129961C-ATI
OpenGL Version: 3.3.11318 Compatibility Profile Context
RestrainedLove API: (disabled)
libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 2.1.3010.6270

Settings mode: Phoenix
Viewer Skin: metaharper (appalachian_sky)
Font Used: Deja Vu (96)
Draw distance : 128
Bandwidth : 1000
LOD factor : 2
Built with MSVC version 1600
Packets Lost: 17/7,071 (0.2%)

Show
AleiaSerenity Sapphire added a comment - I am able to confirm this error on the beta version 4.0.2.24592 as well. This started yesterday for me. And today, I got the same error 2 or 3 times already within an hour. SysInfo: CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz (3000.1 MHz) Memory: 2048 MB OS Version: Microsoft Windows XP Service Pack 3 (Build 2600) Graphics Card Vendor: ATI Technologies Inc. Graphics Card: ATI Radeon HD 2600 PRO Windows Graphics Driver Version: 8.92-111109a-129961C-ATI OpenGL Version: 3.3.11318 Compatibility Profile Context RestrainedLove API: (disabled) libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1 J2C Decoder Version: KDU Audio Driver Version: FMOD version 3.750000 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Vivox 2.1.3010.6270 Settings mode: Phoenix Viewer Skin: metaharper (appalachian_sky) Font Used: Deja Vu (96) Draw distance : 128 Bandwidth : 1000 LOD factor : 2 Built with MSVC version 1600 Packets Lost: 17/7,071 (0.2%)
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Whirly Fizzle added a comment -

Possibly related to SH-2777: viewer crashed on logout in LLCurl::Easy::releaseEasyHandle ? However fix was commited for this at http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/4bc31d0a90fd, rev 24305

Show
Whirly Fizzle added a comment - Possibly related to SH-2777: viewer crashed on logout in LLCurl::Easy::releaseEasyHandle ? However fix was commited for this at http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/4bc31d0a90fd , rev 24305
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AleiaSerenity Sapphire added a comment -

Can now confirm that it's on 4.0.1.24367 ... After being on for almost 3 hours, I received this exact same fatal error message. This apparently is not only affecting the OGL builds, it's now affecting the non-OGL builds.

Show
AleiaSerenity Sapphire added a comment - Can now confirm that it's on 4.0.1.24367 ... After being on for almost 3 hours, I received this exact same fatal error message. This apparently is not only affecting the OGL builds, it's now affecting the non-OGL builds.
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Mysty Saunders added a comment -

Linux ubuntu 32 gcc 4.4.6 4.0.1.24386

Error happened after a very long afk period

2012-01-03T20:58:05Z llmessage/llcurl.cpp(255) : error
2012-01-03T20:58:05Z ERROR: llmessage/llcurl.cpp(255) : LLCurl::Easy::releaseEasyHandle: handle cannot be NULL!

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Mysty Saunders added a comment - Linux ubuntu 32 gcc 4.4.6 4.0.1.24386 Error happened after a very long afk period 2012-01-03T20:58:05Z llmessage/llcurl.cpp(255) : error 2012-01-03T20:58:05Z ERROR: llmessage/llcurl.cpp(255) : LLCurl::Easy::releaseEasyHandle: handle cannot be NULL!
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Ansariel Hiller added a comment -

Added debug messages to track down the issue in 24392 (http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/76a50ddb28f4)

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Ansariel Hiller added a comment - Added debug messages to track down the issue in 24392 ( http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/76a50ddb28f4 )
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Whirly Fizzle added a comment -

LL Issue: https://jira.secondlife.com/browse/SH-2851

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Whirly Fizzle added a comment - LL Issue: https://jira.secondlife.com/browse/SH-2851
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Blondie added a comment -

beta version 4.0.2.24592 .. hard fast crash to desktop after being logged for 15 - 30 minutes. right before i crash i can see in bottom right corner some small white text but it's such a fast crash I'm not able to actually see what the text says. Something about textures ..

ERROR: llmessage/llcurl.cpp(268) : LLCurl::Easy::releaseEasyHandle: handle cannot be NULL!

CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (1995 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2/3DNOW!

Show
Blondie added a comment - beta version 4.0.2.24592 .. hard fast crash to desktop after being logged for 15 - 30 minutes. right before i crash i can see in bottom right corner some small white text but it's such a fast crash I'm not able to actually see what the text says. Something about textures .. ERROR: llmessage/llcurl.cpp(268) : LLCurl::Easy::releaseEasyHandle: handle cannot be NULL! CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (1995 MHz) Memory: 2047 MB OS Version: Microsoft Windows XP Service Pack 3 (Build 2600) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 8600 GT/PCI/SSE2/3DNOW!
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Serith Haefnir added a comment -

I am also getting a crash and was told to post here.

Here is my system info:

Firestorm 4.0.2 (24753) Jan 16 2012 06:03:38 (Firestorm-private-Romana)
Release Notes

CPU: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz (2400 MHz)
Memory: 4096 MB
OS Version: Mac OS X 10.7.2 Darwin 11.2.0 Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64 x86_64
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 2600 PRO OpenGL Engine

OpenGL Version: 2.1 ATI-7.12.9
RestrainedLove API: (disabled)
libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Settings mode: Phoenix
Viewer Skin: firestorm (grey)
Font Used: Deja Vu (96)
Draw distance : 128
Bandwidth : 1500
LOD factor : 2
Built with GCC version 40201

The logfile for the crash is "SerithHaefnir Forestorm Crash" above.

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Serith Haefnir added a comment - I am also getting a crash and was told to post here. Here is my system info: Firestorm 4.0.2 (24753) Jan 16 2012 06:03:38 (Firestorm-private-Romana) Release Notes CPU: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz (2400 MHz) Memory: 4096 MB OS Version: Mac OS X 10.7.2 Darwin 11.2.0 Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64 x86_64 Graphics Card Vendor: ATI Technologies Inc. Graphics Card: ATI Radeon HD 2600 PRO OpenGL Engine OpenGL Version: 2.1 ATI-7.12.9 RestrainedLove API: (disabled) libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1 J2C Decoder Version: KDU Audio Driver Version: FMOD version 3.750000 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Not Connected Settings mode: Phoenix Viewer Skin: firestorm (grey) Font Used: Deja Vu (96) Draw distance : 128 Bandwidth : 1500 LOD factor : 2 Built with GCC version 40201 The logfile for the crash is "SerithHaefnir Forestorm Crash" above.
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Serith Haefnir added a comment -

Since this bug happens every time I start up I can give as many of these as you need.

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Serith Haefnir added a comment - Since this bug happens every time I start up I can give as many of these as you need.
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Whirly Fizzle added a comment -

For details on Seriths login crash, see FIRE-4772

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Whirly Fizzle added a comment - For details on Seriths login crash, see FIRE-4772
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Arrehn Oberlander added a comment -

Believed to be resolved in 3.3.1

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Arrehn Oberlander added a comment - Believed to be resolved in 3.3.1

People

  • Assignee:
    ShouldBeWorkingOnIt Linden
    Reporter:
    Ragina
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Dates

  • Created:
    Updated:
    Resolved: