Uploaded image for project: 'Firestorm'
  1. Firestorm
  2. FIRE-19333

Legacy Profile 2nd Life Pic blurry and opens at 32x32 instead of full size

    Details

    • Type: Bug
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: Phoenix Firestorm 4.7.8, Phoenix Firestorm 4.7.9, Phoenix Firestorm 4.7.10
    • Fix Version/s: Phoenix Firestorm Next
    • Component/s: Rendering, User Interface
    • Labels:
      None
    • Environment:
    • SL Avatar Name:
      Willow Wilder
    • Reported In:
      Firestorm 4.7.8.48962 QA

      Description

      This one is random (discussed in Skype). I've only seen it three times so far.

      Some legacy profiles will show a blurry 2nd life pic and when opening the pic displays size 32x32 and stays blurry, never rezzing and displaying full size.

      After checking other profiles, and then going back to the profile with the blurry pic, it does eventually rez completely and display at full size when opened again.

        Issue Links

          Activity

          Hide
          Chaser Zaks Chaser.Zaks added a comment -

          Can reproduce(but not 100% all the time), meant to file this the other day but food distracted me.
          My guess is it is Kakadu or the way it is implemented is loading the jpeg2000 stream backwards(That is, full rez first(because I see for a brief second the full resolution), then it boops down to 32x32).

          Show
          Chaser Zaks Chaser.Zaks added a comment - Can reproduce(but not 100% all the time), meant to file this the other day but food distracted me. My guess is it is Kakadu or the way it is implemented is loading the jpeg2000 stream backwards(That is, full rez first(because I see for a brief second the full resolution), then it boops down to 32x32).
          Hide
          ansariel.hiller Ansariel Hiller added a comment -

          Not sure if this fixes it, but it might be that changing the boost level multiple times and forcing a refresh may lead to things getting messed up. Removed that behavior in 50166 (http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/84568f171cd4).

          Show
          ansariel.hiller Ansariel Hiller added a comment - Not sure if this fixes it, but it might be that changing the boost level multiple times and forcing a refresh may lead to things getting messed up. Removed that behavior in 50166 ( http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/84568f171cd4 ).
          Hide
          willow wilder Willow Wilder added a comment -

          I saw some improvement. With the occasional profile I see that is blurry, opening the pic brought it full size (though still blurry), and then ran across another at 32x32 just now. http://prnt.sc/b9okip

          Using Firestorm 4.7.8 (50185) May 27 2016 22:16:02 (Firestorm-Fizzlefirex64) with OpenSimulator support

          Show
          willow wilder Willow Wilder added a comment - I saw some improvement. With the occasional profile I see that is blurry, opening the pic brought it full size (though still blurry), and then ran across another at 32x32 just now. http://prnt.sc/b9okip Using Firestorm 4.7.8 (50185) May 27 2016 22:16:02 (Firestorm-Fizzlefirex64) with OpenSimulator support
          Hide
          whirly.fizzle Whirly Fizzle added a comment -

          I found a way to fairly consistently reproduce this bug.

          • Login.
          • Quickly after login, open a group chat & load the group chatters list.
          • Quickly open profiles from the group chatters list.
          • Bug appears to reproduce when you open a profile before the mini profile icon has fully loaded - this seems to stall the main profile image from every fully loading in some cases & the profile image gets stuck at 32x32.

          Still repros on Firestorm 4.7.8 (50252) Jun 20 2016 14:46:11 (Firestorm-Fizzlefirex64) with OpenSimulator support

          When you first open the main profile image, it will show at its correct size (usually 512x512) but it will look blurry.
          Opening the profile image again will show the image as 32x32.

          http://prntscr.com/biowrx

          Show
          whirly.fizzle Whirly Fizzle added a comment - I found a way to fairly consistently reproduce this bug. Login. Quickly after login, open a group chat & load the group chatters list. Quickly open profiles from the group chatters list. Bug appears to reproduce when you open a profile before the mini profile icon has fully loaded - this seems to stall the main profile image from every fully loading in some cases & the profile image gets stuck at 32x32. Still repros on Firestorm 4.7.8 (50252) Jun 20 2016 14:46:11 (Firestorm-Fizzlefirex64) with OpenSimulator support When you first open the main profile image, it will show at its correct size (usually 512x512) but it will look blurry. Opening the profile image again will show the image as 32x32. http://prntscr.com/biowrx
          Hide
          ansariel.hiller Ansariel Hiller added a comment -

          The profile picture is display in a texture picker control. It would be great if you could somehow reproduce it on the LL viewer using the texture picker, so we can let LL sort this mess out (it has most likely to do with a race condition or the texture picker indicating the texture has loaded too early).

          Show
          ansariel.hiller Ansariel Hiller added a comment - The profile picture is display in a texture picker control. It would be great if you could somehow reproduce it on the LL viewer using the texture picker, so we can let LL sort this mess out (it has most likely to do with a race condition or the texture picker indicating the texture has loaded too early).
          Hide
          willow wilder Willow Wilder added a comment - - edited

          I'm seeing this less frequently on account profiles, but still fairly regularly on group profiles. Added 2 snapshots as requested by Ansariel Hiller The good news is the texture refresh button works great.
          Using Firestorm 5.0.4 (52608) Mar 20 2017 11:21:17 (Firestorm-nightlyx64) with OpenSimulator support

          Show
          willow wilder Willow Wilder added a comment - - edited I'm seeing this less frequently on account profiles, but still fairly regularly on group profiles. Added 2 snapshots as requested by Ansariel Hiller The good news is the texture refresh button works great. Using Firestorm 5.0.4 (52608) Mar 20 2017 11:21:17 (Firestorm-nightlyx64) with OpenSimulator support

            People

            • Assignee:
              Unassigned
              Reporter:
              willow wilder Willow Wilder
            • Votes:
              3 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

              • Created:
                Updated: