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  1. Firestorm
  2. FIRE-8090

UI rendering issues on ATI Catalyst 12.10

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Incomplete
    • Affects Version/s: Phoenix Firestorm 4.2.2, Phoenix Firestorm 4.3.0, Phoenix Firestorm 4.3.1, Phoenix Firestorm 4.4.0
    • Component/s: Rendering, User Interface
    • Labels:
      None
    • SL Avatar Name:
      Whirly Fizzle
    • Reported In:
      Firestorm 4.2.2.29837 Pathfinding Hotfix

      Description

      Still trying to get detailed info on this one.
      Several reports have come in reporting that after update to the ATI Catalyst 12.10 drivers, parts of the UI do not fully render.

      This appears to affect Phoenix worse the Firestorm.
      Phoenix appears to have this problem consistently, wheres in Firestorm its intermittant.

      The most common UI rendering glitch appears to be missing labels.
      I will add more detail as it comes to light.


      Affected Cards
      Card Driver OS
      ATI Radeon HD 5700 Series 8.17.0010.1151 Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
      AMD Radeon HD 7660D 8.17.0010.1151 Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
      AMD Radeon HD 6700 Series 8.17.0010.1151 Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
      AMD Radeon HD 5850 8.17.0010.1151 Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
      ATI Radeon HD 5800 Series 8.17.0010.1151 Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
      ATI Radeon HD 5670 8.17.0010.1151 Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
      ATI Radeon HD 5450 8.17.0010.1151 Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
      1. 2012110420201388.png
        90 kB
      2. Inventory-letters missing.jpg
        38 kB
      3. letters missing Display names.jpg
        145 kB
      4. Pie-letters missing.jpg
        14 kB
      5. screenshot-1.jpg
        264 kB

        Issue Links

          Activity

          Hide
          tank_master Tank Master added a comment -

          For gathering further info: did you first uninstall completely the old version before upgrading to 12.10? Also, what card and OS are you having issues on? I am experiencing no rendering issues at all with 12.10 or 12.11 drivers. I have a HD 7970 and am running on windows 8 x64.

          Show
          tank_master Tank Master added a comment - For gathering further info: did you first uninstall completely the old version before upgrading to 12.10? Also, what card and OS are you having issues on? I am experiencing no rendering issues at all with 12.10 or 12.11 drivers. I have a HD 7970 and am running on windows 8 x64.
          Hide
          whirly.fizzle Whirly Fizzle added a comment -

          Sysinfo from affected user on FIRE-8117

          Firestorm 4.2.2 (29837) Aug 27 2012 19:20:05 (Firestorm-Release)
          Release Notes

          You are at 288,008.0, 267,578.0, 49.1 in Alphubel located at sim8500.agni.lindenlab.com (216.82.39.59:13001)
          Second Life Server 12.10.12.265813
          Error fetching server release notes URL.

          CPU: AMD Processor model unknown (3100.16 MHz)
          Memory: 4096 MB
          OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
          Graphics Card Vendor: ATI Technologies Inc.
          Graphics Card: ATI Radeon HD 5700 Series

          Windows Graphics Driver Version: 8.17.0010.1151
          OpenGL Version: 4.2.11931 Compatibility Profile Context

          RestrainedLove API: (disabled)
          libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
          J2C Decoder Version: KDU
          Audio Driver Version: FMOD version 3.750000
          Qt Webkit Version: 4.7.1 (version number hard-coded)
          Voice Server Version: Vivox 2.1.3010.6270

          Settings mode: Firestorm
          Viewer Skin: firestorm (grey)
          Font Used: Deja Vu (96)
          Draw distance: 32
          Bandwidth: 10000
          LOD factor: 4
          Built with MSVC version 1600
          Packets Lost: 2/184,066 (0.0%)

          Show
          whirly.fizzle Whirly Fizzle added a comment - Sysinfo from affected user on FIRE-8117 Firestorm 4.2.2 (29837) Aug 27 2012 19:20:05 (Firestorm-Release) Release Notes You are at 288,008.0, 267,578.0, 49.1 in Alphubel located at sim8500.agni.lindenlab.com (216.82.39.59:13001) Second Life Server 12.10.12.265813 Error fetching server release notes URL. CPU: AMD Processor model unknown (3100.16 MHz) Memory: 4096 MB OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) Graphics Card Vendor: ATI Technologies Inc. Graphics Card: ATI Radeon HD 5700 Series Windows Graphics Driver Version: 8.17.0010.1151 OpenGL Version: 4.2.11931 Compatibility Profile Context RestrainedLove API: (disabled) libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1 J2C Decoder Version: KDU Audio Driver Version: FMOD version 3.750000 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Vivox 2.1.3010.6270 Settings mode: Firestorm Viewer Skin: firestorm (grey) Font Used: Deja Vu (96) Draw distance: 32 Bandwidth: 10000 LOD factor: 4 Built with MSVC version 1600 Packets Lost: 2/184,066 (0.0%)
          Hide
          orange planer Orange Planer added a comment -

          I just installed AMD Catalyst Beta 12.11_Beta8 and it's fixed the issue for me.

          Show
          orange planer Orange Planer added a comment - I just installed AMD Catalyst Beta 12.11_Beta8 and it's fixed the issue for me.
          Hide
          tank_master Tank Master added a comment -

          just a note, there is a 12.11 beta 11 out now.

          Show
          tank_master Tank Master added a comment - just a note, there is a 12.11 beta 11 out now.
          Hide
          whirly.fizzle Whirly Fizzle added a comment -

          Can those still having this issue please try the 13.1 driver version. Report on FIRE-8948 that 13.1 fixed this issue.
          Thanks!

          Show
          whirly.fizzle Whirly Fizzle added a comment - Can those still having this issue please try the 13.1 driver version. Report on FIRE-8948 that 13.1 fixed this issue. Thanks!
          Hide
          susafox Susanne Zilz added a comment -

          the 12.11.beta didnt fix it for me. turning atmospheric shaders off seems to be the only way to fix it inworld.

          Show
          susafox Susanne Zilz added a comment - the 12.11.beta didnt fix it for me. turning atmospheric shaders off seems to be the only way to fix it inworld.
          Hide
          tank_master Tank Master added a comment -

          I think you need to use something older than 12.10 to fix this.

          Show
          tank_master Tank Master added a comment - I think you need to use something older than 12.10 to fix this.
          Hide
          whirly.fizzle Whirly Fizzle added a comment -

          Another report at SUP-11338 that the 13.1 driver fixed this issue.

          Show
          whirly.fizzle Whirly Fizzle added a comment - Another report at SUP-11338 that the 13.1 driver fixed this issue.
          Hide
          liffento Liffento Eldritch added a comment -

          This issue exists in Firestorm v4.4.0.33718 with Catalyst 13.3 beta.

          Show
          liffento Liffento Eldritch added a comment - This issue exists in Firestorm v4.4.0.33718 with Catalyst 13.3 beta.
          Hide
          willow wilder Willow Wilder added a comment -

          Closing as incomplete. This JIRA refers to outdated viewer versions and outdated drivers.
          If there are issues on the current release, please create a new JIRA.

          Show
          willow wilder Willow Wilder added a comment - Closing as incomplete. This JIRA refers to outdated viewer versions and outdated drivers. If there are issues on the current release, please create a new JIRA.

            People

            • Assignee:
              Unassigned
              Reporter:
              whirly.fizzle Whirly Fizzle
            • Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: