Uploaded image for project: 'Firestorm'
  1. Firestorm
  2. FIRE-8192

[BUG-744] [ BUG-1133] [MAINT-2161] Error: DAE parsing issue - see log for details" when attempting to upload a dae from a folder containing unicode characters

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: Phoenix Firestorm 4.2.2, Phoenix Firestorm 4.3.0, Phoenix Firestorm 4.7.3, Phoenix Firestorm 4.7.5, Phoenix Firestorm 4.7.7, Phoenix Firestorm 4.7.9, Phoenix Firestorm 4.7.10
    • Fix Version/s: Phoenix Firestorm 4.7.10
    • Labels:
    • Environment:
    • SL Avatar Name:
      Whirly Fizzle
    • Reported In:
      Firestorm 4.3.0

      Description

      • Create a folder on desktop and name this folder for example Mes#hes
      • Place a dea file in this folder for uploading to SL
      • Go to Avatar -> Upload -> Mesh Model
      • Observe that when the preview floater opens, you get the error message "Error: DAE parsing issue - see log for details" and "Missing required level of detail"


      2012-11-12T01:02:16Z INFO: llui/llfloater.cpp(684) : LLFloater::openFloater: Opening floater Model Preview
      2012-11-12T01:02:16Z INFO: newview/llfloatermodeluploadbase.cpp(47) : LLFloaterModelUploadBase::requestAgentUploadPermissions: class LLFloaterModelPreview::requestAgentUploadPermissions() requesting for upload model permissions from: https://sim9068.agni.lindenlab.com:12043/cap/ecb07cf6-49b6-590e-38ee-3fbcd4780e8f
      2012-11-12T01:02:16Z INFO: newview/llfloatermodelpreview.cpp(1556) : LLModelLoader::doLoadModel:  Error with dae - traditionally indicates a corrupt file.

      A simple test dae file is attached.

      1. cube.dae
        3 kB
        Whirly Fizzle

        Issue Links

          Activity

          Hide
          martinrj fayray MartinRJ Fayray added a comment -

          A friend of mine stumbled over the issue today, it's also an issue in the LL Release 3.4.2 (267137).
          I have the issue also with files that have '#' in their name, like: "Test #4 mesh file.dae".

          I created a new issue for the naming-issue at the LL bug tracker: https://jira.secondlife.com/browse/BUG-1133

          Same with Second Life 3.4.3 (268262)

          Show
          martinrj fayray MartinRJ Fayray added a comment - A friend of mine stumbled over the issue today, it's also an issue in the LL Release 3.4.2 (267137). I have the issue also with files that have '#' in their name, like: "Test #4 mesh file.dae". I created a new issue for the naming-issue at the LL bug tracker: https://jira.secondlife.com/browse/BUG-1133 Same with Second Life 3.4.3 (268262)
          Hide
          whirly.fizzle Whirly Fizzle added a comment -

          Thanks Martin!

          Show
          whirly.fizzle Whirly Fizzle added a comment - Thanks Martin!
          Hide
          wilhelmina hinchcliffe Wilhelmina Hinchcliffe added a comment -

          Probably a far too late to make a difference addition, but the presence of an ampersand in the file path causes the same issue.

          Show
          wilhelmina hinchcliffe Wilhelmina Hinchcliffe added a comment - Probably a far too late to make a difference addition, but the presence of an ampersand in the file path causes the same issue.
          Hide
          tazzie tuque Tazzie Tuque added a comment -

          logs for my comment

          Show
          tazzie tuque Tazzie Tuque added a comment - logs for my comment
          Hide
          tazzie tuque Tazzie Tuque added a comment -

          I don't know if this is the same issue or if it is a different one: but I am not able to upload any mesh .dae files with firestorm, either the release or the current beta.. I can however upload them from the SL viewer but NOT firestorm..

          here is the message I get:
          Failed to upload_missing upload_Invalid Asset
          see log for details

          I can't make head nor tails of the log??? so zipped it and attaching it here

          Show
          tazzie tuque Tazzie Tuque added a comment - I don't know if this is the same issue or if it is a different one: but I am not able to upload any mesh .dae files with firestorm, either the release or the current beta.. I can however upload them from the SL viewer but NOT firestorm.. here is the message I get: Failed to upload_missing upload_Invalid Asset see log for details I can't make head nor tails of the log??? so zipped it and attaching it here
          Hide
          tazzie tuque Tazzie Tuque added a comment -

          oh and none of the mesh I want to upload has physics either

          Show
          tazzie tuque Tazzie Tuque added a comment - oh and none of the mesh I want to upload has physics either
          Hide
          tazzie tuque Tazzie Tuque added a comment -

          oh and the environment in case you need that too

          Firestorm 4.7.0 (43114) Jan 9 2015 14:51:51 (Firestorm-Betax64) with OpenSimulator support
          Release Notes

          You are at 28.5, 28.8, 3,202.4 in Calvelo located at sim10176.agni.lindenlab.com (216.82.49.42:13003)
          SLURL: http://maps.secondlife.com/secondlife/Calvelo/29/29/3202
          (global coordinates 262,941.0, 286,493.0, 3,202.4)
          Second Life Server 14.12.05.297277
          Release Notes

          CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (3392.16 MHz)
          Memory: 16338 MB
          OS Version: Microsoft Windows 8.1 64-bit (Build 9600)
          Graphics Card Vendor: NVIDIA Corporation
          Graphics Card: GeForce GT 640/PCIe/SSE2

          Windows Graphics Driver Version: 9.18.0013.4460
          OpenGL Version: 4.4.0 NVIDIA 344.60

          RestrainedLove API: RLV v2.8.0 / RLVa v1.4.10a
          libcurl Version: libcurl/7.24.0 OpenSSL/1.0.1i zlib/1.2.6 c-ares/1.10.0
          J2C Decoder Version: KDU v7.5
          Audio Driver Version: FMOD Ex 4.44.41
          Qt Webkit Version: 4.7.1 (version number hard-coded)
          Voice Server Version: Vivox 4.6.0009.20030

          Settings mode: Firestorm
          Viewer Skin: AnsaStorm (Bright Blue)
          Font Used: Deja Vu (96)
          Draw distance: 128
          Bandwidth: 1000
          LOD factor: 2
          Render quality: High (5/7)
          Advanced Lighting Model: No
          Texture memory: 512 MB (1)
          VFS (cache) creation time (UTC): 2015-1-13T19:14:5
          Built with MSVC version 1600
          Packets Lost: 0/1,546 (0.0%)

          Show
          tazzie tuque Tazzie Tuque added a comment - oh and the environment in case you need that too Firestorm 4.7.0 (43114) Jan 9 2015 14:51:51 (Firestorm-Betax64) with OpenSimulator support Release Notes You are at 28.5, 28.8, 3,202.4 in Calvelo located at sim10176.agni.lindenlab.com (216.82.49.42:13003) SLURL: http://maps.secondlife.com/secondlife/Calvelo/29/29/3202 (global coordinates 262,941.0, 286,493.0, 3,202.4) Second Life Server 14.12.05.297277 Release Notes CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (3392.16 MHz) Memory: 16338 MB OS Version: Microsoft Windows 8.1 64-bit (Build 9600) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GT 640/PCIe/SSE2 Windows Graphics Driver Version: 9.18.0013.4460 OpenGL Version: 4.4.0 NVIDIA 344.60 RestrainedLove API: RLV v2.8.0 / RLVa v1.4.10a libcurl Version: libcurl/7.24.0 OpenSSL/1.0.1i zlib/1.2.6 c-ares/1.10.0 J2C Decoder Version: KDU v7.5 Audio Driver Version: FMOD Ex 4.44.41 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Vivox 4.6.0009.20030 Settings mode: Firestorm Viewer Skin: AnsaStorm (Bright Blue) Font Used: Deja Vu (96) Draw distance: 128 Bandwidth: 1000 LOD factor: 2 Render quality: High (5/7) Advanced Lighting Model: No Texture memory: 512 MB (1) VFS (cache) creation time (UTC): 2015-1-13T19:14:5 Built with MSVC version 1600 Packets Lost: 0/1,546 (0.0%)
          Hide
          tazzie tuque Tazzie Tuque added a comment -

          ok disregard my comments in this issue.. as it is a whole different issue.. am posting a new JIRA for it.

          Show
          tazzie tuque Tazzie Tuque added a comment - ok disregard my comments in this issue.. as it is a whole different issue.. am posting a new JIRA for it.
          Hide
          whirly.fizzle Whirly Fizzle added a comment -

          Still reproduces on 4.7.9 with the path D:\rattár
          http://prnt.sc/c24i4w

          Show
          whirly.fizzle Whirly Fizzle added a comment - Still reproduces on 4.7.9 with the path D:\rattár http://prnt.sc/c24i4w
          Hide
          ansariel.hiller Ansariel Hiller added a comment -
          Show
          ansariel.hiller Ansariel Hiller added a comment - Fixed in 50554 ( http://hg.phoenixviewer.com/phoenix-firestorm-lgpl/rev/d252d5e8578f ).

            People

            • Assignee:
              ansariel.hiller Ansariel Hiller
              Reporter:
              whirly.fizzle Whirly Fizzle
            • Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: